How to Ask for Help Via Email
Technology can frustrate even the most experienced of us. I’ve been around from the start and can vouch for that! There always seems to be…
Dos and Don’ts of Signature File Use
Signature files have existed since, well, before most current Netizens knew email existed. Before the Web, folks generally had basic contact info. Some also included…
How and Why You Should Down-edit Your Emails
Down-editing your email is a necessary skill that adds to clarity in your communications and helps avoid misunderstandings. In addition, responding point by point to those who email you also shows consideration for their time and your command of technology.
What the Heck is Lurking?
Lurking is the online term for staying in the background and watching before participating. It sounds sneaky, right? But it isn’t! It is a smart…
No Place for Yelling in Emails
Why do emailers increase the font size, use boldface, and change the text color from black to red? Those who ask me about that know…
How to Navigate Emotional Relationships and Arguments via Text: A Thoughtful Guide
I tripped upon a study the other day about texting and was surprised to find how many folks argue and have serious misunderstandings via text….