Expectations When Cc’d in an Email
Three questions that are asked about the Cc (Courtesy Copy) feature of emails: When you Cc: folks, you are F.Y.I.’ing them. Cc’ing is a way…
What is a nice way of telling someone to stop forwarding all those silly emails?
In my experience, folks are always more open to new information or suggestions that they are doing something incorrectly when it is done with courtesy and good intentions. So, don’t hide behind your screen, assist others to learn what they do not yet know by being a kind voice amongst all the noise that they can count on to help them!
Is Email Too Easy? Don’t be a Chicken.
Not everyone was on board with email when I started this site in 2000. Now, the majority of folks use email regularly, some exclusively. A…
Look To Yourself Before You Accuse Others
Misunderstandings are common in emails, texts, and online forums. Why? Combine the all too often vague author with the reader’s interpretation of the written text….
Email Chat & Support Ticket Etiquette
Having been on both sides of chat and support ticket requests, I can speak from experience that how you communicate can make a huge difference…
Don’t Brush Off Email Privacy
Do you show a blatant disregard for your contact’s privacy? How would you feel if your contacts whether business or personal, decided to take your phone number and give it out to strangers? Strangers who you don’t know!