“That is Not What I Meant” Doesn’t Cut it!
You are what you type; you are the words you choose to use. Know that what you type will be taken at it’s face value by the other side — that they will take you at your word(s).
If You Wouldn’t Say It To Their Face…
Amazing how bold onliners are while safely hiding behind these screens! The lack of face-to-face contact makes them bolder than they normally would be allowing them to type in a manner in which they wouldn’t dare speak.
2 Tips to Avoid Email Misunderstandings
Did you know that most misunderstandings could be easily avoided if one side or the other did not: Do. Not. Assume. Here’s a classic… What…
HELP! I Sent an Email to the Wrong Person!
Panicked onliners contact me quite regularly, asking for advice and help about what they should do after emailing the wrong person. “Can I get the…
Are Your Emails Perceived as Terse?
Many emailers do not realize how easy it is to come off as blunt, terse, or demanding. So what happens is you type a couple…
Email Etiquette Includes Reading
<RANT> Every single day, I communicate with those who don’t take the time to read. I use email all day, every day. But reading my…