5 Live Chat Guidelines Consumers Should Practice
With more folks than ever turning to online for pretty much everything, we are increasingly taking advantage of live chat features. Consequently, there are some…
“During These Uncertain Times…”
We are living in crazy times. With that comes less patience, more stress, and more folks lashing out. Now is when that extra little effort,…
Email Etiquette and Discretion
I have received several emails asking for my advice and help in matters that are purely up to discretion. Email Etiquette is basically a list…
The Right Way to Use Ratings and Reviews
I work on many websites, and have a few of my own, that offer the ability for customers to leave a rating and/or a review….
Email Tone is Critical
When it comes to your emails, you don’t have the tone of your voice. But don’t underestimate that those on the other side of the…
How to Avoid Marketing Outreach Fails
Today, I’m going to get into a little email marketing discussion because of the email inquiries I receive through my contact form on this site….