“That is Not What I Meant” Doesn’t Cut it!
You are what you type; you are the words you choose to use. Know that what you type will be taken at it’s face value by the other side — that they will take you at your word(s).
2 Tips to Avoid Email Misunderstandings
Did you know that most misunderstandings could be easily avoided if one side or the other did not: Do. Not. Assume. Here’s a classic… What…
How Email Greetings and Closings Make a Huge Impact
Some think starting an email with a friendly greeting is trivial or unnecessary. Others think including the recipient’s name and a closing statement is a…
Are Your Emails Tone Deaf?
Did you know there is a tone to every email you send? Whether you realize it or not, the other side assumes your tone based…
Discretion and Email Communications
“How can the average user know what is the right thing to do when it comes to their email habits?”
Emotional Emails & Jumping to Conclusions
Now more than ever, folks are stressed. Many have a shorter fuse, and emotions are running high. Because of this, making impulsive decisions at that…