When is a Joke Not a Joke in Email?
Joking and sarcasm do not translate well in email and should be avoided unless you are a skilled communicator.
The Importance of Explicitness in Your Emails
If you receive an email that asks several questions — answer each one, point-by-point. Don’t just hit reply and type a general statement at the top of the email that doesn’t cover all the issues presented.
Are apologies by email acceptable?
Apologies are never easy. Apologizing means you are admitting a fault, wrong decision, mistake, or lack of proper judgment. It takes real character to admit…
e-Tattling @ Work
Have you found yourself involved in an e-tattling situation? E-tattling occurs when one coworker emails another coworker with a request. When that request does not…
Discretion and Email Communications
“How can the average user know what is the right thing to do when it comes to their email habits?”
Emotional Emails & Jumping to Conclusions
Now more than ever, folks are stressed. Many have a shorter fuse, and emotions are running high. Because of this, making impulsive decisions at that…