Top 10 Email Mistakes & Assumptions
Many email mistakes stem from assumptions people make about technology, security, and communication. Changing these habits requires a shift in mindset, from convenience-based thinking to…
Jumping to Conclusions in Email
Have you ever heard the saying, “Thou protest too much?” What that saying implies is that by protesting too much about something, you are, in…
Your Annual Take a Deep Breath Holiday Reminder (and Tips)
The Holidays are in full swing! With that comes the pressure and stress of all the Holiday issues that hit us every year. Visiting in-laws and outlaws, entertaining details, gift buying, business and personal responsibilities colliding, Holiday cards and the list goes on.
What They Meant Was What?
Site visitors occasionally email me about dilemmas related to interpreting what someone “meant” in an email they receive. Big-time misunderstandings ensue, some irreparably so. In…
Understanding Free Speech Rights Online
Oh how bold we are when safely hiding behind these screens! How accusatory, how rude, how darned arrogant and belligerent some can be!
How to Show Your Personality in Emails
I have a saying I use on occasion: “They have the personality of a 2 x 4!” which, in essence, means no personality at all….