How Email Greetings and Closings Make a Huge Impact
Some think starting an email with a friendly greeting is trivial or unnecessary. Others think including the recipient’s name and a closing statement is a…
Using Ellipses (…) In Email
I remind folks to use proper sentence structure and grammar when composing their emails, as my regular readers know. I pretty much leave it at…
How do I know if I’m being blown off?
How much time should go by before you assume you’ve been “blown off” by an email contact? The next question is when (or if) you…
Are Your Emails Tone Deaf?
Did you know there is a tone to every email you send? Whether you realize it or not, the other side assumes your tone based…
Discretion and Email Communications
“How can the average user know what is the right thing to do when it comes to their email habits?”
Does Size Matter? Email & Font Sizes
Does font size matter in emails? This topic occasionally arises because folks wonder why someone would take the deliberate steps to increase font sizes. What…