Quotation Marks as Formatting for Emphasis
Formatting is often used to show emphasis. That’s why we do it, from bolding to italics and “quotation marks” to get the point across. The…
How to Navigate Emotional Relationships and Arguments via Text: A Thoughtful Guide
I tripped upon a study the other day about texting and was surprised to find how many folks argue and have serious misunderstandings via text….
How to “Sign” Your Emails
After all these years, email questions keep pouring in, from how-to questions to when-to questions, to even if you “have to” type questions. Most are…
Don’t Forward Other’s Personal Emails
It happens all the time, whether you know it or not. Emails sent explicitly to one person end up being forwarded to others. Trust is…
“That is Not What I Meant” Doesn’t Cut it!
You are what you type; you are the words you choose to use. Know that what you type will be taken at it’s face value by the other side — that they will take you at your word(s).
2 Tips to Avoid Email Misunderstandings
Did you know that most misunderstandings could be easily avoided if one side or the other did not: Do. Not. Assume. Here’s a classic… What…