Email Text Emphasis: Red Means Red!
I often get emails asking what a sender meant by including specific text in their email that has been purposely changed to red. I believe…
Yes, How You Type Your Name Matters!
Your name is what identifies you; it’s who you are. So making a good impression (or not) can depend on something as minor as how…
7 Tips to Get Your Emails Read
Email is not the venue for a manifesto. Instead, concise messaging and structure, which many folks need to work on, are crucial to getting your…
Are Your Emails Tone Deaf?
Did you know there is a tone to every email you send? Whether you realize it or not, the other side assumes your tone based…
Does Size Matter? Email & Font Sizes
Does font size matter in emails? This topic occasionally arises because folks wonder why someone would take the deliberate steps to increase font sizes. What…
Are You Getting Email Returns? Here’s Why…
Ever had an email “bounceback” and wondered why? There is a specific protocol to inform you when messages do not (for many reasons) make it…