Quotation Marks as Formatting for Emphasis
Formatting is often used to show emphasis. That’s why we do it, from bolding to italics and “quotation marks” to get the point across. The…
No Place for Yelling in Emails
Why do emailers increase the font size, use boldface, and change the text color from black to red? Those who ask me about that know…
How to “Sign” Your Emails
After all these years, email questions keep pouring in, from how-to questions to when-to questions, to even if you “have to” type questions. Most are…
ALL CAPS vs. all lower case
Visitors to this website can make suggestions and ask questions through my Ask an Email Etiquette page. This helps me address your concerns, and, on…
Changing Text Color in Email Replies
Does anyone you communicate with change the text of their reply to a different color? If so, have you wondered why or maybe wanted to…
Seeing Red in Email?
With every email you send, the recipients hang on to every word. How words are used or formatted guides the reader in the intended tone…