Email Etiquette Includes Reading
<RANT> Every single day, I communicate with those who don’t take the time to read. I use email all day, every day. But reading my…
When Not to Add to Your Mailing List
Whether personal or business-oriented, the mailing list you use to send mass emails must be managed carefully, respectfully, and courteously. However, did you know that…
When is a Joke Not a Joke in Email?
Joking and sarcasm do not translate well in email and should be avoided unless you are a skilled communicator.
Why Don’t People Reply to Emails?
This is a topic I get asked about — a lot. This week… The natural inclination is “they don’t want to hear from me” or…
The Importance of Explicitness in Your Emails
If you receive an email that asks several questions — answer each one, point-by-point. Don’t just hit reply and type a general statement at the top of the email that doesn’t cover all the issues presented.
Why was Netiquette invented?
Recently, a site visitor emailed asking why I felt the “need” to invent Netiquette (giving me too much credit). Who was I to tell anyone…