Why Don’t People Reply to Emails?
This is a topic I get asked about — a lot. This week… The natural inclination is “they don’t want to hear from me” or…
The Importance of Explicitness in Your Emails
If you receive an email that asks several questions — answer each one, point-by-point. Don’t just hit reply and type a general statement at the top of the email that doesn’t cover all the issues presented.
Why was Netiquette invented?
Recently, a site visitor emailed asking why I felt the “need” to invent Netiquette (giving me too much credit). Who was I to tell anyone…
How to Reach Out to Website Owners About Technical Problems
Several times each week someone sends me an email where they are assuming something about me or one of my sites. Some of the assumptions are improperly accusatory while others are based on little to no knowledge in which to base the stated assumption.
Do You Hijack Other’s Emails?
If you do, stop it. A bad habit that seems to pop up occasionally is replying to all the recipients of an email sent to…
5 Personal Away Message Basics
Some think away messages, also known as auto-responders, are only for business — not true. You can certainly have away notifications for personal contacts so…