Customers Should Email with Courtesy and Clarity
Good customers communicate with courtesy and clarity in their email communications. When you send questions by email or through a website’s contact form, that is…
Why No Email Etiquette Training?
A study reflected that over 50% of businesses still do not offer email etiquette training. As a result, many employees, customer service reps, and business…
Are You Tardy With Your Personal Email Responses?
Are you tardy in your responses to incoming personal email? Do you respond to some right away and others later — if at all? If you answered yes to that last question, then you’ve confirmed what those on the other side assume. Some folks have your attention and priority more than others.
Are Friends Forwarding Your IMs & Text Messages?
Forwarding of any content without the original author/creator/emailer/IMer’s explicit permission is not proper, nor is it legal.
Online Dating Email Etiquette?
I thought I would share an email conversation with a website visitor who was sick and tired of the lack of etiquette on dating websites….
Email Etiquette is Global
I have had inquiries about what is different regarding email etiquette in different countries. Being more folks are corresponding with others all over the globe,…