Customers Should Email with Courtesy and Clarity
Good customers communicate with courtesy and clarity in their email communications. When you send questions by email or through a website’s contact form, that is…
Good customers communicate with courtesy and clarity in their email communications. When you send questions by email or through a website’s contact form, that is…
Part of being online is learning certain basics so that are not only informed and perceived as an individual who understands the technology in which you are participating but to also ensure those you communicate with have a pleasant and easy experience.
Forwarding of any content without the original author/creator/emailer/IMer’s explicit permission is not proper, nor is it legal.
No matter how nice, how kind, how thoughtful they may be in asking someone to stop forwarding these “forward to everyone you know” emails, the forwarder will either have hurt feelings or get downright belligerent in the belief that they can do what they want.
I thought I would share an email conversation with a website visitor who was sick and tired of the lack of etiquette on dating websites….
Email autoresponders, also known as automatic replies or away/vacation messages are used quite often without a full understanding of how and when they should be used.
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