No Email Response Can Be a Response
Every survey I take or when the topic comes up points to the fact that pretty much everyone’s pet peeve is a lack of response…
A Note to Parents About Email Etiquette and Politeness
Politeness is “behavior that is respectful and considerate of other people.” That’s pretty much email etiquette in a nutshell. “Respectful and considerate for other people”…
10 Quick Everyday Email Etiquette Tips for the New Year
At this time of year, it is natural to look forward to the new year and think about what we can improve upon. After helping…
Let’s Talk about Holiday Email Attachments
This time of year gets crazy with attachments. Hosts send large PDF invitations to their guests, families send update letters, and excited friends share their…
We All Make Email Mistakes, Right?
We all handle our errors in judgment or oversights differently. Some forgive and accept corrections with grace once they discover mistakes. But then, others—well, they just…
What to do about Return Receipt Abusers?
I’ve written about RRs on this site, including what return receipts are and how to use them. (What is an email Return Receipt (RR), and…