Are apologies by email acceptable?
Apologies are never easy. Apologizing means you are admitting a fault, wrong decision, mistake, or lack of proper judgment. It takes real character to admit…
Discretion and Email Communications
“How can the average user know what is the right thing to do when it comes to their email habits?”
“Unnecessary” Thank You Emails?
I’ve posted previously on the topic of thank-you curmudgeons. Then, a site visitor emailed me about this topic with a slightly different twist, so I thought…
Is forwarding funny emails bad Email Etiquette?
It depends on how you do it and your intent. First, you should ask yourself two questions: The reality is sometimes the other side may…
Shooting Blanks?
Have you ever received a blank email? One that appears to come from someone you know? What’s up with that? Let’s discuss. Check Your Email…
Email: Men vs. Women?
Is there a difference between men and women when it comes to using email to communicate? An email came in from a site visitor asking:…