Why Don’t People Reply to Emails?
This is a topic I get asked about — a lot. This week… The natural inclination is “they don’t want to hear from me” or…
Is it Bad Netiquette to Correct Others Email Etiquette?
Correcting others is a delicate process. You know the saying you attract more bees with honey? When we correct others, doing so helpfully and constructively…
Is Cc: Enough to notify senders you are forwarding their email?
What is proper Email Etiquette when forwarding personal emails sent to you to a third party? Is it okay to simply Cc: the Sender to…
Why was Netiquette invented?
Recently, a site visitor emailed asking why I felt the “need” to invent Netiquette (giving me too much credit). Who was I to tell anyone…
Are apologies by email acceptable?
Apologies are never easy. Apologizing means you are admitting a fault, wrong decision, mistake, or lack of proper judgment. It takes real character to admit…
Discretion and Email Communications
“How can the average user know what is the right thing to do when it comes to their email habits?”