What They Meant Was What?
Site visitors occasionally email me about dilemmas related to interpreting what someone “meant” in an email they receive. Big-time misunderstandings ensue, some irreparably so. In…
What to do about Return Receipt Abusers?
I’ve written about RRs on this site, including what return receipts are and how to use them. (What is an email Return Receipt (RR), and…
Is Email Too Easy? Don’t be a Chicken.
Not everyone was on board with email when I started this site in 2000. Now, the majority of folks use email regularly, some exclusively. A…
Quotation Marks as Formatting for Emphasis
Formatting is often used to show emphasis. That’s why we do it, from bolding to italics and “quotation marks” to get the point across. The…
Forwarding Other’s Emails: Legality and Ethics
Site visitors regularly ask for guidance about forwarding emails, particularly when forwarding emails written by others. Yes, yes and yes! Do Not Forward Emails Without…
Be Careful When Being Commercial
Well, I guess you’ve found out the hard way not to assume, right? The name-calling and profanity certainly are not necessary in pointing out the…