How to Handle Missent Emails
It has happened to all of us. You sent an email accidentally to the wrong person. You hit that send button and immediately know what…
How to Handle Email Bullies
There are many folks who refuse to realize the power of their written words, the corresponding punctuation and the ramifications of how they choose to use them. This certainly does not mean that the perceptions they are presenting, or the emotions they are insinuating are not there. They are!
What They Meant Was What?
Site visitors occasionally email me about dilemmas related to interpreting what someone “meant” in an email they receive. Big-time misunderstandings ensue, some irreparably so. In…
What to do about Return Receipt Abusers?
I’ve written about RRs on this site, including what return receipts are and how to use them. (What is an email Return Receipt (RR), and…
Is Email Too Easy? Don’t be a Chicken.
Not everyone was on board with email when I started this site in 2000. Now, the majority of folks use email regularly, some exclusively. A…
Quotation Marks as Formatting for Emphasis
Formatting is often used to show emphasis. That’s why we do it, from bolding to italics and “quotation marks” to get the point across. The…