What They Meant Was What?
Site visitors occasionally email me about dilemmas related to interpreting what someone “meant” in an email they receive. Big-time misunderstandings ensue, some irreparably so. In…
After all these years, is typing in caps still considered yelling?
Does typing in all caps still indicate that the sender is yelling at you? Even after all these years? Based on the number of folks…
Pros and Cons for Using Text Formatting in Emails
Email Formatting vs. Vocabulary I’ve always favored using your vocabulary to show your intent and meaning rather than formatting text to get your message across….
No Place for Yelling in Emails
Why do emailers increase the font size, use boldface, and change the text color from black to red? Those who ask me about that know…
How to “Sign” Your Emails
After all these years, email questions keep pouring in, from how-to questions to when-to questions, to even if you “have to” type questions. Most are…
Should I have a Signature File on Personal Emails?
Absolutely — and you should. Here’s why… What many don’t think about is that your signature file can include your informal personal sign-offs, which include the info…