7 Online Copyright Myths
One of the most misunderstood issues online concerns copyright, both for email and website content. For some reason, as with many things online, there is…
When to Expect an Email Reply?
How soon should you expect a reply to an email? Should you send another email if you don’t receive a response to your initial inquiry?…
Subscribe and Unsubscribe Etiquette?
Email Etiquette has everything to do with courtesy. This means taking the time and paying attention to details so that you are doing your best…
Email Forwards: Invasion of Privacy?
Yes. Yes, it is! Whoever sent that forwarded email should have redacted/removed all their contact’s email addresses from the forward. You never expose contacts’ email…
Don’t Trust Online Strangers Who Act Like “Friends”
In general, folks are too trusting. When online, you should be the polar opposite. Don’t trust anyone or any website until you can verify that…
Why No Email Etiquette Training?
A study reflected that over 50% of businesses still do not offer email etiquette training. As a result, many employees, customer service reps, and business…