Where’s the BCc?
A Teachable Moment… BCc stands for blind carbon copy, a term from when carbon paper was the only way to send copies of written communications….
Forwarding Other’s Emails: Legality and Ethics
Site visitors regularly ask for guidance about forwarding emails, particularly when forwarding emails written by others. Yes, yes and yes! Do Not Forward Emails Without…
10 Everyday Email Etiquette Tips for the New Year
At this time of year, it is natural to look forward to the new year and think about what we can improve upon. After helping…
Sneaky Spam Tactics To Be Aware Of
Spam has always been a PIA — from the start. And it has escalated over the years to become even trickier to try and get…
Technology Etiquette is not Device Dependent
Technology etiquette, often called digital etiquette or netiquette, encompasses a set of guidelines and norms that govern how individuals should behave and interact with each…
Email and Emotions: Tips to Avoid Misunderstandings
Misunderstandings abound in email. I’ve done that myself. Has this happened to you? You read an email to find the sender, which either seems to…