How do I know if I’m being blown off?
How much time should go by before you assume you’ve been “blown off” by an email contact? The next question is when (or if) you…
Email Details, Guidelines, and Rules
When I started promoting email etiquette, I saw that most onliners did not realize the power of the written word combined with their use of…
The Importance of Explicitness in Your Emails
If you receive an email that asks several questions — answer each one, point-by-point. Don’t just hit reply and type a general statement at the top of the email that doesn’t cover all the issues presented.
Why was Netiquette invented?
Recently, a site visitor emailed asking why I felt the “need” to invent Netiquette (giving me too much credit). Who was I to tell anyone…
e-Tattling @ Work
Have you found yourself involved in an e-tattling situation? E-tattling occurs when one coworker emails another coworker with a request. When that request does not…
Are You Getting Email Returns? Here’s Why…
Ever had an email “bounceback” and wondered why? There is a specific protocol to inform you when messages do not (for many reasons) make it…