What the Heck is Lurking?
Lurking is the online term for staying in the background and watching before participating. It sounds sneaky, right? But it isn’t! It is a smart…
No Place for Yelling in Emails
Why do emailers increase the font size, use boldface, and change the text color from black to red? Those who ask me about that know…
How to Navigate Emotional Relationships and Arguments via Text: A Thoughtful Guide
I tripped upon a study the other day about texting and was surprised to find how many folks argue and have serious misunderstandings via text….
Are You or Do You Know a Chronic “MeMailer”?
What is a MeMailer? It is a nickname that I’ve used to describe some emailers. Basically, MeMail is all about the sender: their views, their…
Where’s the BCc?
A Teachable Moment… BCc stands for blind carbon copy, a term from when carbon paper was the only way to send copies of written communications….
Forwarding Other’s Emails: Legality and Ethics
Site visitors regularly ask for guidance about forwarding emails, particularly when forwarding emails written by others. Yes, yes and yes! Do Not Forward Emails Without…