Why was Netiquette invented?
Recently, a site visitor emailed asking why I felt the “need” to invent Netiquette (giving me too much credit). Who was I to tell anyone…
Are apologies by email acceptable?
Apologies are never easy. Apologizing means you are admitting a fault, wrong decision, mistake, or lack of proper judgment. It takes real character to admit…
e-Tattling @ Work
This seems to happen quite often in the workplace. Maybe you’ve even been involved in an e-tattling attempt? Someone emails a coworker with a request. When the request is not responded to, declined or denied — Katie bar the doors!
Discretion and Email Communications
“How can the average user know what is the right thing to do when it comes to their email habits?”
“Unnecessary” Thank You Emails?
I’ve posted previously on the topic of thank-you curmudgeons. Then, a site visitor emailed me about this topic with a slightly different twist, so I thought…
Does Size Matter? Email & Font Sizes
Does font size matter in emails? This topic occasionally arises because folks wonder why someone would take the deliberate steps to increase font sizes. What…