Jumping to Conclusions in Email
Have you ever heard the saying, “Thou protest too much?” What that saying implies is that by protesting too much about something, you are, in…
Beware of Sophisticated Email Phishing
When you think you’ve seen it all — the scammers take it up a notch. Over the years, I’ve watched how those with nefarious motives…
How to Handle Email Bullies
There are many folks who refuse to realize the power of their written words, the corresponding punctuation and the ramifications of how they choose to use them. This certainly does not mean that the perceptions they are presenting, or the emotions they are insinuating are not there. They are!
A Note to Parents About Email Etiquette and Politeness
Politeness is “behavior that is respectful and considerate of other people.” That’s pretty much email etiquette in a nutshell. “Respectful and considerate for other people”…
10 Quick Everyday Email Etiquette Tips for the New Year
At this time of year, it is natural to look forward to the new year and think about what we can improve upon. After helping…
Let’s Talk about Holiday Email Attachments
This time of year gets crazy with attachments. Hosts send large PDF invitations to their guests, families send update letters, and excited friends share their…