Texting Etiquette Tips for 2024

Many of the concepts that apply to email apply to Texting, Chat, and Instant Messaging (Desktop, Laptop, Tablets, Smart Phones) and vice-versa. The key is courtesy and clarity in your communications.

It would be best to only text with consideration for those around you and the person on the other side. So, ask yourself this… Are you more narcissistic or courteous? Let’s find out…

Personal vs. Business?

Yeah, there is a difference. There is a considerable difference between using texting in your day-to-day personal life vs. your professional business communications.

I have a popular article on my Business Technology Etiquette website for those considerations: Business Texting Etiquette: 10 Tips for Professionals.

Today, I will cover the primary considerations for your personal texting activities.

Everyday Personal Texting Etiquette

Always be mindful of when and where the most appropriate time to text is. For example, doing so during a meal with others, while on the phone with another person, or at activities where your attention is expected is simply inconsiderate.

Do not Text while walking around in public.

Most of us are tired of getting out of your way or asking you nicely to get out of ours. And never text while driving!

There is a time and place for everything. Likewise, this also applies to texting (and checking email on portable devices).

Start by always asking if the person you are Texting is available.

Ask if it is a good time for them before sending multiple messages. I receive emails from folks who get frustrated by others who think they should be available 24/7.

They receive texts at all hours of the day. “Why do those who send Texts at 11:30 pm think that is okay?” As you know, your phone will alert you when a text comes in. Try to remember this when texting after hours.
If the person you want to text is busy, ask when they will be free. You do the same when it comes to your status.
If you are busy, let the other person know and advise them when you can connect later so they can have your full attention.

Don’t text nasty, accusatory, or insulting comments.

Be better than that and speak in person or not at all. Use texting for casual topics. Serious topics are not best served via text.

Can you believe I received a condolence Text when my father passed away from someone I’m not in regular contact with? Is that appropriate?

Specific topics and situations require a face-to-face hookup or, at the very least, a phone call or hand-written card stating your feelings. Texting is not the place for serious topics or emotional or contentious issues.

What happens on your phone stays on others’ phones.

As with email, Texts can be saved and sent to others. Once you send it – it is gone.

If you are upset, sign off until you cool off and can reply unemotionally. Don’t type what you would not want to be passed around.

I’ve heard from Texters who are upset because they sent a private note to a friend they thought they could trust, who then broadcasted their text. Know who you can trust, and trust only those you know.